Insights Into Communicating
Advanced Communication Skills



The People Factor
The ability to interact effectively with people is the key to peak performance in both work and personal life. People are unique and must be managed, motivated, communicated with and supported in a way that capitalizes on their strengths.

The Potential
Proper guidance and direction often spell the difference between the success and failure of an employee or individual. The Insights program is designed to assess a staff member's individual strengths and possible limitations. This assists the individual and their managers and colleagues to develop action plans for increasing productivity and overall effectiveness.

The Results
The Insights training solution is based on the premise that effective interaction and management begins with accurate self-perception. Through personalized information, participants have the opportunity to increase their knowledge of self and others, resulting in increased understanding, effectiveness and productivity.

The Reports
A detailed narrative description, along with the Insights wheel, is generated from the individual's responses to the Insights analysis questionnaire. Reports are extremely comprehensive and astonishingly revealing, providing positive input and action ideas for maximum performance and goal achievement.

The Applications
> Team Building
> Customer Service
> Management Development
> Sales Training
> Interpersonal Communications
> Self-Development
> Change Management

The Benefits
> Improved communications skills.
> Increased self-knowledge of personal strengths and areas to improve in.
> Ideas on how to motivate and coach staff.
> Better morale, teamwork and customer satisfaction.
> Reduced conflict and stress.

The Program

1) The Quadrants
2) Preferences
3) Insights Connecting
4) The Insights Report

Facilitation
This workshop is highly enjoyable and participative. It effectively combines lectures, role playing, team activities, group discussions and assessments to help people discover their own strengths and weaknesses. Upon completion, each participant receives a comprehensive personal computerized report, along with extensive course notes, exercises and reference materials for follow-up purposes.

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