>
Paul Fergus
> Sam Watts
> Britta Heintzen
> Michel Lalonde
> Mike Landry
> Christine Langevin
> Michel Zarbatany-Hamel
Paul Fergus
>TELEPHONE:
450.973.9555
>TOLL FREE: 1.877.633.9555
>EMAIL:
paul@peakperformancetraining.com
Paul Fergus is the President of Peak Performance Training/Accès au Sommet and has over twenty years of sales and management experience. Prior to Peak Performance, Paul held management positions at several successful computer and consulting organizations and has a BA.Sc. Honours' Degree in Consumer Behaviour, with a minor in business administration.
In
addition to building and managing two successful
companies with a sales increase of over 25% per
year, Paul has helped many organizations improve
their levels of productivity and performance including
Merck Frosst, Sun Media, Fisher Scientific, Reitmans,
Bathfitter, Scotiabank and Abbott Laboratories,
to name a few.
As
an internationally-known speaker, consultant and
trainer, Paul delivers powerful programs on selling,
team building, customer service, sales management,
strategic planning, time management, managing change,
motivation, personal and professional development.
He is a certified instructor of the highly effective
Insights training programs and a member of the
National Speakers Association (NSA) and the Canadian
Association of Professional Speakers (CAPS).
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Sam Watts
>TELEPHONE:
450.973.9555
>TOLL FREE: 1.877.633.9555
>EMAIL: peak@peakperformancetraining.com
Sam brings more than 20 years of experience in sales and senior management in
marketing, business development and sales to Peak Performance. In the course
of his career he has developed an understanding of the principles that are required
to grow sales and profits. He communicates these principles with clarity and
humor.
His message is inherently credible. While employed by two different "traditional" companies
that were facing flat markets and declining margins, Sam was the catalyst for
implementing a business model that resulted in exponential sales growth and increased
profits. He also employed a mentoring style of people management long before
it was considered a good idea.
Sam has a passion for teaching and developing people - and it shows. He is an
internationally acclaimed speaker and his seminars have often been described
as "thought provoking" and "full of practical ideas". He
has spoken frequently on Leadership, Sales Effectiveness, Strategy Development
and Implementation and Creating Marketing Synergies.
In seminars, he employs a questioning style that makes ample use of humor and
props. This helps create an atmosphere that results in the generation of new
ideas and the questioning of long held assumptions. Sam calls himself a "Compelling
Communicator of the Obvious (CCO)" - although many of the principles and
ideas that he advocates are anything but obvious to many.
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Britta
Heintzen, B. Eng.
>TELEPHONE:
450.973.9555
>TOLL FREE: 1.877.633.9555
>EMAIL:
britta@peakperformancetraining.com
A
graduate of Concordia University, Britta holds
a Bachelor's of Engineering degree with a Communications
major. She sits on the Board of Directors for the
Canadian Association of Professional Speakers (CAPS),
and is an active member of Toastmasters International,
and the Canadian Society of Training and Development
(CSTD). Britta speaks English, French and German,
and has traveled the world spending time in numerous
countries, which she credits as helping her to
work very well with a variety of cultures.
Clients
such as Siemens, Spar Aerospace, Toronto Dominion
and Nortel Networks appreciate Britta's rare combination
of analytical methodologies, creative thinking,
organizational skills and the ability to quickly
synthesize information. This "whole brain" approach
allows her to take a comprehensive view of any
situation and provide fresh, innovative perspectives
for her clients.
An
expert in the field of business mapping Britta
can facilitate corporate vision through the creation
of a roadmap for results, which can be easily referred
to and acted upon. The bottom line is that Britta
leverages your team's efforts resulting in higher
performance levels and improved profits. And this
translates into faster, smarter, better teams that
are simply more competitive in the marketplace.
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Michel "Mickey" Lalonde
>TELEPHONE:
450.973.9555
>TOLL FREE: 1.877.633.9555
>EMAIL:
michel@peakperformancetraining.com
A very animated and enthusiastic speaker and facilitator
and consultant, Michel has more than 22 years of
extensive business and management experience with
Bell ActiMedia Inc. and Tele-Direct Publications
Inc. He's held senior positions in sales, training
and education, publishing operations and telephone-company
relations, to go along with a couple of years as
an educator at the secondary school level.
Michel's
positive approach to problem solving, leadership
issues and team building has helped him orchestrate
several successful corporate reorganizations and
critical project implementations throughout his career.
Co-author of sales training courses as well as
builder of many high performance sales and production
teams, Michel has earned recognition as a "people
person" who
ensures that there is never a dull moment where he
is involved.
Michel holds several degrees, including an Honours
degree in Physical & Education from Laurentian
University in Sudbury, Bachelor of Education and Special
Education degrees from the University of Ottawa.
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Mike
Landry
>TELEPHONE:
450.973.9555
>TOLL FREE: 1.877.633.9555
>EMAIL: peak@peakperformancetraining.com
Mike holds a Bachelor
of Science Degree from St. Francis Xavier University and a Bachelor of Education
Degree from the University of New Brunswick.
Mike's first job
as a high school science teacher in Montreal, allowed him to begin to explore
his passion for understanding and helping others. His sense of humor and
his ability to create a dynamic and memorable learning atmosphere made him
a favorite among the students and fellow teachers.
Following his
teaching experience, Mike's interest in Medical and Health Sciences culminated
in his pursuit of a career in the pharmaceutical industry. He enjoyed a lengthy
and highly successful career with Merck Frosst Canada Ltd; having held positions
of increasing responsibility, spanning 31 years, in Sales Management and
Organizational Learning and Leadership Development.
He is considered
by his peers to be a devoted educator, a talented facilitator and an effective
coach and developer of people. His presentations and workshops are engaging,
informative and practical; implementing "action learning" to ensure application
to the business needs. Mike's areas of specialization include Sales, Sales
Management, Coaching, Leadership, Stress Management, Teambuilding, Life/Work
Balance, Mentoring and Motivation.
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Christine Langevin, CHRP
>TELEPHONE:
450.973.9555
>TOLL FREE: 1.877.633.9555
>EMAIL:
peak@peakperformancetraining.com
Christine strongly believes that the greatest corporate
asset resides in its human resources. This is why
she has dedicated more than 20 years designing, adapting
and delivering training programs in leadership, communication,
teamwork, performance management, time management,
customer service and many others.
Christine
has played a key role in corporate transformation.
As a change agent she has encouraged team leaders
and members to instill a customer-driven culture,
to question their leadership styles and their communication
models. She also has guided teams to become more self-directed
and have a better control over their processes.
Christine
had the privilege to act as a career transition counselor
helping individuals realizing their full potential.
Her
main customers are in the area of pharmaceuticals
and telecommunications.
Christine
is a member of the « Ordre des conseillers
en ressources humaines et en relations industrielles
agrées du Québec »
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Michel Zarbatany-Hamel
>TELEPHONE:
450.973.9555
>TOLL FREE: 1.877.633.9555
>EMAIL:
peak@peakperformancetraining.com
Michel has a Bachelor of Commerce from Sir George
Williams University (72-75) and has worked as director
of sales and marketing for numerous companies, namely
in the pharmaceutical and hospitality industries.
From 1977 to 1982, he was responsible for establishing
ICI Pharmaceuticals (Zeneca-Astra-Pharma) in the province
of Quebec. As director of sales and marketing,he was
in charge of training and developing his sales team
as well as developing and facilitating customized
training programs.
From 1982 to 1987, he successfully started up Nordisk
Canada (Connaught Novo Nordisk) in Eastern Canada.
He developed the Canadian territory and trained his
teams on sales and marketing, communication, customer
service, time management and presentation skills.
He then moved on to market, promote and operate a
family-owned resort, all the while re-engineering
staff procedures and promoting performance improvement.
He was also the recipient of the « Grand
Prix in Tourism - Category Innovation » in
1990 which led to several television and radio appearances.
Michel's
key attributes include versatility and innovation.
He is able to generate enthusiasm in others, recognize
people's strengths and essential qualities as
well as instill a willingness to participate
in a group environment.
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